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1. JOB ORDER
When representing a company and a job order, one of Abacus’ Team Managers of Senior Consultant will contact the manager to have a lengthy discussion to get a detailed understanding of the company, position, team, required qualification, skills and responsibilities the candidate/s should have.
The team manager or consultant would determine how urgent the position needs to be filled, the interview process and when the candidate must be on board. Abacus would also clear the fees with the manager of the company.
It is very important that Abacus have a thorough understanding of the advantages of the company. This would not be the benefits like medical and pension but how a candidate would grow or develop in the company. In essence – why would a candidate want to work for the company?
2. IDENTIFYING CANDIDATES
After understanding the job order, Abacus would through various methods identify and select suitable candidates. After an extensive discussion in which we determine how ready the candidate is for a new opportunity, the candidate’s expectation regarding a new company and position and whether the candidate’s salary is in the bracket that the company wants to offer, we invite the candidate for an all-embracing interview at our office.
3. INTERVIEWING THE CANDIDATES
When meeting with the candidate for an interview, they need to bring with their ID, company salary slip, proof of qualifications and drivers license if necessary.
In the interview we double check the following:
• Reason for leaving;
• Expectations of new company and position;
• Salary and benefits;
We also determine what makes the candidate the best person to employ and get a thorough understanding of the candidate’s growth expectations.
4. REFERENCES AND CHECKS
In the interview, Abacus determines who will be contacted as references. These would always be the managers or supervisors the candidate reported to directly. We also then request a credit, criminal and qualification check through one of the accredited organizations.
5. CV PRESENTATION TO COMPANY
When Abacus is satisfied that we’ve selected the best candidates represented by all the consultants, we compile the CV’s for the client and do a presentation.
6. PREPARATION FOR INTERVIEWS AT COMPANY
After confirming interview times with the company and candidates, Abacus prepares the candidates for the interviews.
We would provide them with the following:
• Address and roadmap;
• Detailed position info;
• Detailed company info;
• What to expect from the interview;
We will also provide a short reference to the client.
7. FOLLOW-UPS AFTER INTERVIEWS
After each interview, Abacus will follow-up with the candidate and client to determine how the interview went and whether both sides are interested to take the process further. Should the candidate and company fit, Abacus would direct both parties to the next interview, psychometric testing, medicals or the next step in the client’s recruitment process.
Should the candidate/s not be suitable, Abacus would re-qualify the job order and start the process from the beginning.
8. SALARY NEGOTIATION
As Abacus is representing the company and the candidate, we have a very good indication of what the candidate would accept and what the client would like to offer. We then act as mediator to ensure that both parties are happy with the deal and that wise choices has been made. We also know when either a company or a candidate would lose an opportunity or candidate because of bad decisions. Abacus knows the market and industry well and therefore is in the ideal position to give significant advice.
9. SIGNING OF CONTRACTS
Abacus will guide the candidates through the acceptance, signing of contract and resignation phases. We check for counter offer and fear of change throughout the recruitment process and will address it again at this phase.
Abacus has a 3 months guarantee period and in this period of time we have a stringent follow-up process where we will contact the candidate’s we’ve placed for three months after commencement date or longer to check that everything is fine. Should there be any hassles, we will encourage the candidate to handle it by talking to management or any other necessary steps. If all else fails, we will contact management ourselves and try to resolve the problems. We are normally monthly in contact with the client and will also follow-up with the candidate.
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